Knowledge Base
Find comprehensive guides, tutorials, and documentation to help you get the most out of your Siptalk phone system. From portal navigation to device setup, we've got you covered.
Browse Help Topics
Choose from our main categories below to find the information you need
Portal Guides
Learn how to manage your services through our online portal. Find tutorials on call routing, user management, reporting, billing, and all portal features.
- Call Routing Configuration
- User & Extension Management
- Reports & Analytics
- Voicemail & IVR Setup
Device Configurations
Step-by-step setup guides for VoIP phones, softphones, and adapters. Get your devices connected and configured correctly with our platform.
- IP Phone Setup Guides
- Softphone Configuration
- Auto-Provisioning Setup
- Troubleshooting Common Issues
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Frequently Asked Questions
Common questions about using our Knowledge Base
Q: What can I find in the Siptalk Knowledge Base?
A: Our Knowledge Base contains comprehensive guides for managing your services through the online portal and detailed instructions for configuring various VoIP devices to work with our platform.
Q: How do I access the customer portal guides?
A: Navigate to the Portal Guides section to find step-by-step tutorials on managing your phone system, configuring call routing, setting up voicemail, and administering user accounts through our online portal.
Q: Where can I find device setup instructions?
A: The Device Configurations section contains detailed setup guides for popular VoIP phones, softphones, and adapters, including provisioning instructions and troubleshooting tips.
Q: Do you have video tutorials available?
A: Yes, many of our guides include embedded video tutorials that walk you through common tasks and configurations step-by-step.
Q: How often is the Knowledge Base updated?
A: We continuously update our Knowledge Base with new guides and refresh existing content to reflect the latest features and best practices.
Q: Can I search the Knowledge Base?
A: Each section of the Knowledge Base includes search functionality to help you quickly find the specific information you need.